Jamb Registrar,
The Joint Admissions and Matriculation Board (JAMB) has announced the establishment of a Candidate Counseling Emergency Support Centre (CCESC) to provide urgent assistance to candidates participating in the Unified Tertiary Matriculation Examination (UTME).
In an update posted on its verified X (formerly Twitter) account on Friday in Abuja, the examination body said the centre would serve as an additional support option to its already existing ticketing system.
“In addition to our usual and preferred ticketing platform for Candidates Support, JAMB has now opened a Candidate Counseling Emergency Support Centre (CCESC). Members of the public, particularly candidates with genuine concerns, can reach out to any of these officials:
a. Gbenga
b. Yusuf
c. Dubem
d. Tony
e. Ogbonna and
f. Emma on 07002200016,” the statement read.
Despite this new support avenue, the board emphasized that the traditional ticketing system remains the most reliable channel for communication.
“Please note that the ticketing platform is still the primary and most effective method for communicating with the Board as it is fast and easy to use and also guarantees a quick reply.”
“Candidates are hereby reminded that the primary and most effective method of communicating with the Board is through its ticketing system. It’s fast and easy to use. It guarantees a quick reply,” the board reiterated.
For candidates affected by issues requiring an exam rewrite, JAMB advised visiting its official website to initiate the support process.
“For the 2025 UTME Exam rewrite candidates, simply go to www.jamb.gov.ng and select Quicklinks. Select Ticketing/Support.”
“Once you have been authenticated as a candidate by entering your Registration number, you can select Exam Rewrite and then select the applicable subtopic, such as Slip printing issue, Center Issue, Clashing exam issue, or any other issue you may have. You will get a prompt response,” the board advised.
